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IMPORTANT INFORMATION >>
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PRIVACY
POLICY
Your relationship is very important to us. We realize that you have
concerns about your privacy so we have created this statement to give
you easy access to information about our privacy practices.
Information we do not share with others
Marco Polo Travel does not share, sell, or trade email addresses,
telephone numbers, information collected as part of a survey or specific
details about you and your household.
Marco Polo Travel does not release your credit card or financial
information with any other companies or organizations except to process
your credit card for your Marco Polo Travel adventure.
Marco Polo Travel does not share any past or current client names and
postal addresses with any other companies or organizations.
Information we do share with others
On occasion, Marco Polo Travel does share its non-client mailing list
with companies that offer products or services in which we think you may
be interested. If you provide us with your name and postal address in
requesting a catalog, your information may be included in that mailing
list.
If you have any questions, comments or concerns about our Privacy
Policy, please email us at
info@bikingvietnam.com |
WHAT'S
INCLUDED
-
English speaking local guide
-
accommodations in hotels in
Hanoi, home stays and local hotel around trip as mention
-
meals as noted (B=Breakfast,
L=Lunch, D=Dinner)
-
airport transfers if mention
-
sightseeing and activities as
noted in the itinerary
-
ground transportation
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additional guides where
necessary
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entrance fees and permits
-
basic medical
WHAT'S NOT
International airfare; meals
not noted on itinerary; Vietnam visa; insurance other than basic
medical ; optional
tipping to leader, guides and local staff; excess baggage charges;
international airport taxes; cost of medical immunizations; items of
a personal nature (alcoholic beverages, laundry, etc.).
SETTLEMENT OF ACCOUNTS
Full settlement should be received no later than 7 working days prior to
guest's arrival. This payment should be processed by telegraphic
transfer. Please contact Marco Polo travel for details.
DEPOSITS AND CANCELLATIONS
POLICY
Deposits are required for group business in which total outstanding
amount exceeds USD1,000. A deposit of
20% should be made not less than
14 working days prior to guest's arrival.
Cancellations will be charged according to the following schedule.
|
Days
prior to pax arrival |
Cancellation charge |
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> 14
Days |
No
Charge |
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7 - 13
Days |
10%
|
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2 - 6
Days |
40% |
|
< 2 Days
|
100%
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TERMS AND CONDITIONS
MARCO POLO TRAVEL
acts as an intermediary between the concerned airlines, hotels,
transport operators and local tourist offices providing the
services. MARCO POLO TRAVEL is, therefore, not
responsible for any loss, injury or damage sustained by the
traveler, including those occurring outside of the touring
programmers. Additional expenses incurred due to delays,
accidents, natural disaster, political actions and unrest must be
borne by the traveler. Programmers, prices, services and
conditions are based on those valid at the time of printing (Aug.
2008) and are subject to change without notice before or during the
tour. Participation on any tours implies full agreement to the above
conditions by all parties involved.
For more
information and reservations, please contact:
New Add: Room 107B, Building N14-49 Nguyen Khoai
street-Hanoi - Vietnam
Tel: 84-4-
3997 5136
Fax: 84-4- 3984
5651
info@bikingvietnam.com
bikingvietnam@mail.com
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